Contact
A person answers.
Not a chatbot and not a ticket number that never moves. Four routes, because a listing that looks wrong and a question about your data are not the same kind of urgent.
Report a listing
Something that looks counterfeit, stolen, or that is trying to move the deal off Reborn. You do not need to be sure — telling us costs you nothing and checking costs us very little. Include the link.
Looked at the same day
Your data
To see what we hold about you, to have it corrected, or to have it deleted. Also the route to contest a decision our automatic checks made about one of your listings, and to ask for a person to review it. We will not ask you for an identity document — being able to sign in is the proof. The full policy
Answered within 30 days
Accessibility
Something on Reborn you cannot use with a screen reader, zoom, a keyboard or another assistive tool. Say what you were trying to do and we will help you get it done. Accessibility statement
Usually within two working days
Everything else
Questions about how Reborn works, something that behaved oddly, an idea, or a shop that wants to sell here. Press enquiries too.
Usually within two working days
There is no phone number
Reborn is built so that two people can trade without exchanging one. It would be odd to ask you to call us. Everything above is written to, and written back.